Currently SA Water’s Chief Information Officer, Graham has over 12 year’s senior leadership experience in the water sector and nearly 10 years the Finance sector developing transformational business strategies and building teams of great people.
Graham is a Chartered Accountant, has a degree in Economics and a Master of Business. As well as leading the adoption of innovative technology to improve our critical water supply, he is passionate about building our community and the progression of our state for all South Australians.
Lisa has been involved in the Water Sector in South Australia for over 20 years. As the Senior Manager Production and Treatment at SA Water, she leads a state-wide operational team to deliver water and wastewater services to customers.
Lisa is a Civil and Environmental Engineer, a Master of Water Resources Management, and a Graduate of the Australian Institute of Company Directors. She brings extensive experience in complex risk-based decision making, and is passionate about leading teams to achieve great customer outcomes, and developing people to achieve their full potential.
Ms Yvonne Todd has experience in both the public sector and the not for profit, delivering employment and training programs and community engagement strategies. Ms Todd is very committed to improving the community we live in by creating participation opportunities and is a Councillor with her local Council.
Member of the Board
Graham Ross joined the Board of Hills Community Options in 2015. Graham offers nearly 30 years of experience in supporting low income people in housing.
Graham is also currently serving as CEO for;
Teen Challenge SA Inc. an organization to assist young people with Life Controlling problems
Help at Home Inc. and organization established to assist disabled and elderly people in their own homes whom are the most vulnerable people in society to maintain their dignity of life whilst aging in place
Cornerstone Housing Ltd., an organization established to provide affordable housing to those most in need.
Member of the Board
After an initial career in medical laboratories Johanna has worked the last 15 years managing projects across economic, community and various industry sectors including employment, training, ageing, food and tourism. In mid 2015 she commenced Milbank Project Management Pty Ltd (MPM) providing project management services to government bodies, community sector, industry associations and private businesses. In addition to running MPM, in July 2018 she joined DOME Association becoming Executive Director in June 2019 delivering employment and training services for mature aged job seekers. After the SA Government ceased funding DOME in 2020, Johanna now works with SAHealth Rural Support Service as the Project Manager for the SA Rural Generalist Program to attract, train and retain more General Practitioners for rural and remote SA.
Johanna has also worked and volunteered for many networks, steering and advisory groups and incorporated bodies advising and contributing to discussion, strategic planning and activities across youth, volunteering, local government, tourism, civil construction, skills and workforce development and many others. Roles have included Chair, Executive Officer, Treasurer to general member. As well as her new role on the Board of HCO she is also the Publicity Officer for the Hills Archers archery club.
Member of the Board
Originally from the UK, Mark has spent the last 20 years working in sales and marketing roles in Sydney, Singapore, and Adelaide. Mark has spent most of this time working for global technology organisations and is currently the State Manager for Microsoft in South Australia.
Member of the Board
Sue Thomas has a long history of working within the community services sector. She spent 16 years working in local government with the Cities of Mitcham, Marion and Onkaparinga in the community development field.
Sue then moved into the non-government sector working at executive level in diverse community services organisations. She has experience working in child protection, mental health, homelessness, aged care, disability and alcohol and other drugs. Sue has experience running statewide services across South Australia, Victoria and Tasmania along with contributing to strategic and organisational development outcomes for a leading national not for profit.
Sue has also served at Board level on a number of sector related peak bodies and has strong ties within the university sector.
As a strong advocate for participants and clients, she has a commitment to supporting improved outcomes for the people she works with, along with a keen interest in strategy, business planning and development and organisational development.
Chief Executive Officer
CEO since 2016, Sue has an extensive history of working in the disability sector both in the government and non-government sectors and has a strong commitment to ensuring that people with a disability and their families have access to quality services and opportunities.
Sue has significant experience in client service delivery and organisational leadership. She has extensive knowledge and has built relationships within the disability and community services sectors. She has enjoyed working with the Board, Clients, families, staff and the community ensuring HCO’s smooth transition to the National Disability Insurance Scheme and is now focussed on ensuring HCO’s continued focus on service quality and delivering on its mission.
Sue is a Justice of the Peace (JP) for the State of South Australia and is also a member of the National Disability Services (NDS) South Australian State Committee.
General Manager Operations
Wayne commenced as HCO’s Manager, Client Services in November 2017. Wayne’s working life has seen him transform from working in mechanic workshops and car factories to changing career path via study at Flinders University (Bachelor of Behavioural; Science) and finding his way to the Human Services.
Wayne has worked in Drug and Alcohol services, Homelessness, Mental Health and Disability. He is very passionate about Social Justice issues and supporting people with disabilities and their families to empower themselves. Wayne’s career has seen him work extensively throughout South Australia’s regional areas form Ceduna to Bordertown and many points in between.
Wayne brings leadership experience from the Mental Health sector as well as senior management experience from the disability sector.
Client Services Manager
Renae has extensive experience in leadership and Client service delivery management in community services. She has worked in the disability sector since 2017 and prior to this has worked in both the homelessness and mental health sectors. Further to, she holds a Double Bachelor’s in Social Work and Social Planning.
Renae is a passionate and driven leader who strives towards continuously improving business practices, and culture, to drive a high-quality service delivery. Her focus in on developing people to not only achieve their professional development goals but to also achieve Client outcomes. She is a strong advocate for people living with disability to have self-determination and to live a life the meets their aspirations.
Senior Quality Assurance Coordinator
Sarah has extensive background in the rail industry with expertise in the management of business activities and projects, ensuring delivery of key milestones and objective for service delivery, quality and safety in accordance with regulatory, legislative and corporate requirements.
Sarah’s qualifications and experience are specific to quality, audit and safety which will provide support to achieve improvement in business systems and processes and to achieve organisational objectives and service delivery outcomes of HCO.
Senior Corporate Services Coordinator
I commenced with HCO in January 2013 employed as a Corporate Services Coordinator, I undertook the Payroll, Rostering and Finance functions for the organisation.
Fast forward 7 years and I now oversee the HR, Rostering, Payroll and Administration teams as a Senior Coordinator. I have undertaken Leadership and Management Qualifications and am completing HR Diploma Qualifications in 2020.
I have a strong understanding of HCO operations having experienced working within multiple teams during my tenure.
Senior Coordinator IT & Systems
Tim commenced at HCO, as a Team Leader in Accommodation Support, in 2007, following a similar position with a large Disability Services Provider for the preceding three years. During this time he achieved qualifications in Disability Support.
During his time at HCO he continued his interest in Disability and Information Technology (IT), gaining further competence and qualification in Community Services Management and IT Systems and Networking.
This resulted in him, for several years undertaking a dual role at HCO, as a Coordinator with the Client Services Management Team and IT Support.
Due to his continued interest and skills in IT, he then undertook responsibility for IT and Marketing, which has now culminated in his current role.
Throughout his time in the sector Tim has maintained a strong commitment to people with disabilities enjoying full lives and outcomes, in accord with their choices and aspirations.
Niluka joined HCO as a FC in January, 2017 and is a Chartered Practising Accountant (CPA) and a Chartered Institute of Management Accountant (CIMA) UK.
Niluka has 12+ years’ experience in Adelaide and four years overseas (UK and Sri Lanka) across diverse businesses, including energy, health, manufacturing, investment, shipping, freight forwarding, not-for-profit, facility services and councils. Niluka has over five years’ senior leadership experience in the not-for-profit sector.
She has extensive experience in overseeing all the functions of an organisation’s Finance and Accounting department and has excellent knowledge in AP, AR, treasury, fixed assets, banking and inventory.
Her expertise is in financial reporting, financial analysis, KPI reporting, financial planning, forecasting, budgets, cash management and implementing cost saving initiatives and process improvements.
Senior Practitioner – Client Services
Alicia has formally worked in the disability sector since 2015, however, has life long experience with supporting family members with disabilities. Alicia worked as a disability support worker in the accommodation space for over 6 years and has more recently worked as a Developmental Educator where her role also encompassed NDIS Support Coordination, and Behaviour Support. Alicia is a Registered Behaviour Support Practitioner with the NDIS. Alicia studied at Flinders University and holds a bachelor degree in Disability and Developmental Education. Alicia is passionate about advocating for people with disabilities and their rights as well as supporting people to achieve their goals and increase their independence.
Coordinator, Supported Independent Living
Keith started working in the disability sector in the England in 1995, working with people with learning disabilities, in 2005 he changed jobs and worked for KeyRing in London as a supported Living Manager, in 2010 Keith moved to Australia and between 2010-2014, worked in different disability services, until joining HCO in March 2014 and has been here since.
Keith competed his Diploma of Community Services in 2014.
Coordinator, Short-Term Accommodation, In-Home Support & Community Access
Advocating for disadvantaged and vulnerable people steered Anna away from a career in fashion illustration, design and production and business operations. By 1996 Anna was working and studying in areas of Women’s issues, counselling, domestic violence, suicide prevention, mental health, management, training and assessment, and providing services for people with disability.
Anna came to HCO in 2004 to lead the Australian pilot group of the unique and progressive Neighbourhood Links program whilst studying towards a Bachelor of Social Science at UNISA. During this time Anna has worked across many of the services offered by HCO acquiring a broad knowledge and experience of the organization. Implementing the values of HCO and helping to bring joy and creativity into every day has made for a meaningful and authentic work life.
Team Leader, Community Access
At the start of January 2019, I started work at HCO in my role as Team Leader for the Community Access (Day Options) service. My former experience working in Community Services and Community Development transferred nicely to the new position. I love working as part of a team, and being leader of the Day Options team has been an exciting and challenging role for me. I am extremely grateful to the commitment and skills of all of the Support Workers here at HCO and amazed at their dedication to our HCO clients on a daily basis. So far, it has been a lot of fun getting to know everyone whilst building on the existing program. I am passionate about people with disabilities living their best life and it is a privilege to be part of ensuring that this happens at Day Options.
I am not a local to the Adelaide Hills but I am an Adelaidian, born and raised in the South Western suburbs. I have three grown up children who have all moved out of home. I am a proud new Nanna to my first grandchild and can’t wait for more cuddles with her in the future. I have an interest in bushwalking, the sea, art and most weekends you will find me at my easel, painting, visiting family or friends or heading to the beach.
Team Leader, Supported Independent Living
Baljit joined HCO in January 2016. Prior to working with HCO, Baljit worked for two years in Western Australia as a DSW. While working with HCO he earned the opportunity to fill an acting Senior Disability Support Worker role in 2017. Baljit was promoted to the current Team leader role in June 2018, and has recently completed a Leadership and Management course.
He enjoys his role and responsibilities as a Team leader and especially loves supporting people with disabilities.
‘I believe in gratitude. Every day I find something to be thankful for.’
After gaining qualifications in Community Services, Talena went to work for an NGO supporting people with complex needs. Talena then gained qualifications in Mental Health, Drugs and Alcohol before completing a Bachelor of Social Science in 2014.
Talena has an extensive background in Case Management; working within the Mental Health, Disability and Drug and Alcohol fields before starting her role at HCO in 2019 as Team Leader In-home Supports.
Talena is passionate about empowering people to remain living as independently as possible in their own homes and in enhancing people’s lives by making connections within their own community.
Milan has been working with HCO since July 2019. Originally from Belgium, Milan has a background in mental health and a degree in psychology. He happily stepped into his role as Short-Term Accommodation Team Leader, providing support and leadership to staff and clients, to ensure a high quality service is delivered.
Milan’s passions lie in supporting the more vulnerable in our community to achieve positive outcomes and to set and accomplish goals, leading to a more enriched life.
Sandy comes to HCO from a diverse professional background that is spread across the Disability sectors in DES and Job Services, Vocational Education Training as a Trainer and Assessor and National VET Management, Learner Support Services Case Manager working with VET students aiming to reach educational and employment goals, and Career and Person-centered Counselling.
Sandy has transitioned from Individual Support Work in HCO’s Day Options Program to Team Leader in November 2020, and takes great pride and pleasure in providing strength based skills and motivation to people, that contribute to people making positive differences in their lives.
Practice Support Officer
Karen has worked in the disability sector since 2012. During her time she has undertaken a number of roles relating to the direct support of people with a disability, supporting Allied Health professionals, general administration and processing referrals and triaging clinical risk clients. Karen has also undertaken a variety of short term roles including; disability and aged care residential admin, supporting external GP’s within a health care unit, assisting to develop and test a new client records management system for Allied health services, as well as taking on roles as an NDIS customer relationship officer which involved onboarding new and existing clients to NDIS services. Karen is passionate about improving the lives of people with a disability and working to ensure they have a great quality of life and assisting them to connect to a variety of supports to achieve their goals.
Coordinator Support Coordination
Natasha began working in the disability sector in 2015 while completing her Bachelor’s Degrees in Social Science (Human Services) and Psychological Science. During her time working as a Disability Support Worker, Natasha gained experience working in Accommodation, Day Options and Community Support.
Throughout her career in the disability sector, Natasha has specialized in working with people with an intellectual disability with some experience working with people with complex needs.
In 2019, Natasha began working as a Support Coordinator for HCO. Being new to this role has given Natasha a greater understanding of case management within the disability sector and is passionate to provide these services to her clients.
Natasha continues to work alongside people living with a disability and their families and encourages them to exercise choice and control in all aspects of their lives.
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We acknowledge the Peramangk People and the Kaurna People as the traditional custodians of the lands on which we work. We respect their cultural beliefs, their Elders past and present and their spiritual connection with Country.