Have Your Say.
You have the right to provide feedback.
At HCO we encourage the people we support,
their families, friends, advocates or other
stakeholders to provide feedback or make
complaints about the services we provide.
If you find anything unsatisfactory or
If there has been an incident you would like to
If you have a suggestion on how you think we
could improve our services.
If you think we are doing something well.
Involve you in the resolution of the complaint
or feedback issue as appropriate.
Keep you informed about the progress of our
Advise you of any actions and/or service
Provide you with further options open to you if you are not happy with the outcome of the
Do you need assistance?
If you feel you need assistance to make a
compliment, complaint or comment please
contact HCO and we will promptly arrange
someone to help.
If you feel you require further assistance or
wish to raise a concern about HCO please
contact the NDIS Quality and Safeguards
P 1800 035 544
Compliments, Complaints, Comments
Please fill out the form below and we will contact you as soon as possible if necessary.
Supported Independent Living
Short Term Accommodation
2018-19 Annual Report
HCO Strategic Directions
Adelaide Hills Services Directory
Supported Decision Making Guide
2019 Schedule of Fees
Forms & Info
Code of Ethics
Feedback & Complaints
Worker Orientation Module
We acknowledge the Peramangk People and the Kaurna People as the traditional custodians of the lands on which we work. We respect their cultural beliefs, their Elders past and present and their spiritual connection with Country.