HCO
Staff

Executive

Sue Horsnell, CEO

Sue
Horsnell

Chief Executive
Officer

More info

CEO since 2016, Sue has an extensive history of working in the disability sector both in the government and non-government sectors and has a strong commitment to ensuring that people with a disability and their families have access to quality services and opportunities.

Sue has significant experience in Client service delivery and organisational leadership. She has extensive knowledge and has built relationships within the disability and community services sectors. She has enjoyed  working with the Board, Clients, families, staff and the community ensuring HCO’s smooth transition to the National Disability Insurance Scheme and is now focussed on ensuring HCO’s continued focus on service quality and delivering on its mission.

Sue is a Justice of the Peace (JP) for the State of South Australia and is also a member of the National Disability Services (NDS) South Australian State Committee.

Renae Kovacevic, Manager Client Services

Renae
Kovacevic

Manager
Client Services

More info

Renae has extensive experience in leadership and Client service delivery management in community services. She has worked in the disability sector since 2017 and prior to this has worked in both the homelessness and mental health sectors. Further to, she holds a Double Bachelor’s in Social Work and Social Planning.

Renae is a passionate and driven leader who strives towards continuously improving business practices, and culture, to drive a high-quality service delivery. Her focus in on developing people to not only achieve their professional development goals but to also achieve Client outcomes. She is a strong advocate for people living with disability to have self-determination and to live a life the meets their aspirations.

Sarah Copson, Manager Quality, Safety and Risk

Sarah
Copson

Manager Quality
Safety and Risk

More info

Sarah has extensive background in the rail industry with expertise in the management of business activities and projects, ensuring delivery of key milestones and objective for service delivery, quality and safety in accordance with regulatory, legislative and corporate requirements.

Sarah’s qualifications and experience are specific to quality, audit and safety which will provide support to achieve improvement in business systems and processes and to achieve organisational objectives and service delivery outcomes of HCO.

Jodi Partridge, Manager People and Culture

Jodi
Partridge

Manager People
and Culture

More info

Jodi commenced with HCO in January 2013 employed as a Corporate Services Coordinator, undertaking the Payroll, Rostering and Finance functions for the organisation.

Fast forward 7 years, now Jodi oversees the HR, Rostering, Payroll and Administration teams as our Manager – People and Culture. Jodi has undertaken Leadership and Management Qualifications and recently completed her HR Management Qualifications.

Jodi has a strong understanding of HCO operations having experienced working within multiple teams during her tenure.

Tim Dawson, ICT and Systems Manager

Tim
Dawson

Manager IT
and Systems

More info

Tim commenced at HCO, as a Team Leader in Accommodation Support, in 2007, following a similar position with a large Disability Services Provider for the preceding three years. During this time he achieved qualifications in Disability Support.

During his time at HCO he continued his interest in Disability and Information Technology (IT), gaining further competence and qualification in Community Services Management and IT Systems and Networking.
This resulted in him, for several years undertaking a dual role at HCO, as a Coordinator with the Client Services Management Team and IT Support.

Due to his continued interest and skills in IT, he then undertook responsibility for IT and Marketing, which has now culminated in his current role.

Throughout his time in the sector Tim has maintained a strong commitment to people with disabilities enjoying full lives and outcomes, in accord with their choices and aspirations.

Niluka Samarakoon, CFO

Niluka
Samarakoon

Financial
Controller

More info

Niluka joined HCO as a FC in January, 2017 and is a Chartered Practising Accountant (CPA) and a Chartered Institute of Management Accountant (CIMA) UK.
Niluka has 12+ years’ experience in Adelaide and four years overseas (UK and Sri Lanka) across diverse businesses, including energy, health, manufacturing, investment, shipping, freight forwarding, not-for-profit, facility services and councils. Niluka has over five years’ senior leadership experience in the not-for-profit sector.

She has extensive experience in overseeing all the functions of an organisation’s Finance and Accounting department and has excellent knowledge in AP, AR, treasury, fixed assets, banking and inventory.
Her expertise is in financial reporting, financial analysis, KPI reporting, financial planning, forecasting, budgets, cash management and implementing cost saving initiatives and process improvements.

Client Services Team

Photo coming soon graphic

Bryce
Gossink

Client Services
Lead

More info

Bryce has worked within the Community Services sector since 2014, moving from Child Protection to Disability Services. He has completed his studies at Flinders University, completing a Bachelors in Behavioral Science majoring in Disability and Developmental Education.

Bryce is passionate about supporting people living with disability to improve quality of life, achieve goals and seamlessly access the community to build social opportunities and networks.

He is excited to work with the Client Services Team to support and up-skill staff working with HCO. Bryce is passionate about ensuring a high quality of service delivery for Clients and their families, promoting continuity of care whilst ensuring Staff are working both towards the organization’s values and Client’s personal goals.

Alicia Ellis, Senior Practitioner

Alicia
Ellis

Senior
Practitioner

More info

Alicia has formally worked in the disability sector since 2015, however, has life long experience with supporting family members with disabilities. Alicia worked as a disability support worker in the accommodation space for over 6 years and has more recently worked as a Developmental Educator where her role also encompassed NDIS Support Coordination, and Behaviour Support.

Alicia is a Registered Behaviour Support Practitioner with the NDIS. Alicia studied at Flinders University and holds a bachelor degree in Disability and Developmental Education.

Alicia is passionate about advocating for people with disabilities and their rights as well as supporting people to achieve their goals and increase their independence.

Anna Los, Community Access Coordinator

Anna
Los

Coordinator

More info

Advocating for disadvantaged and vulnerable people steered Anna away from a career in fashion illustration, design and production and business operations. By 1996 Anna was working and studying in areas of Women’s issues, counselling, domestic violence, suicide prevention, mental health, management, training and assessment, and providing services for people with disability.

Anna came to HCO in 2004 to lead the Australian pilot group of the unique and progressive Neighbourhood Links program whilst studying towards a Bachelor of Social Science at UNISA. During this time Anna has worked across many of the services offered by HCO acquiring a broad knowledge and experience of the organization. Implementing the values of HCO and helping to bring joy and creativity into every day has made for a meaningful and authentic work life.

Baljit Singh, Team Leader

Baljit
Singh

Team
Leader

More info

Baljit joined HCO in January 2016. Prior to working with HCO, Baljit worked for two years in Western Australia as a DSW. While working with HCO he earned the opportunity to fill an acting Senior Disability Support Worker role in 2017. Baljit was promoted to the current Team leader role in June 2018, and has recently completed a Leadership and Management course.

He enjoys his role and responsibilities as a Team leader and especially loves supporting people with disabilities.
‘I believe in gratitude. Every day I find something to be thankful for.’

Milan Vandermissen, Team Leader

Milan
Vandersmissen

Team
Leader

More info

Milan has been working with HCO since July 2019. Originally from Belgium, Milan has a background in mental health and a degree in psychology. He happily stepped into his role as Short-Term Accommodation Team Leader, providing support and leadership to Staff and Clients, to ensure a high quality service is delivered.

Milan’s passions lie in supporting the more vulnerable in our community to achieve positive outcomes and to set and accomplish goals, leading to a more enriched life.

Alison Barnett, Team Leader

Alison
Barnett

Team
Leader

More info

Alison has worked in the Disability NGO Sector for 20 years as Support Worker and Team leader (Murray Bridge and Mount Barker) Alison has a Diploma of Community Services Management.

Alison’s working history has included DSW role for 6 years, Team Leader 10 years (for 2 NGOs), started at HCO as a DSW in April 2019, then in March 2021 become one of two Emergency Assistance Officers at Senior Support Worker level and is now working again in the Team Leader role at HCO.

Alison believes that everyday is an opportunity to encourage, support and thankful. She loves the daily variation that working in the Disability sector brings to all.

Jo Millard

Jo
Millard

Community
Supports

More info

Jo started at HCO in 2018 as a Community Support DSW. Jo has lived in the Adelaide Hills for 35 years and has been involved in various event organization and cultural development projects in that time. Jo has a Diploma of Applied Science and Certificate III in Woman Studies and Disability.

Jo spent her early career being involved in the home birth movement and had a private practice majoring in Obstetric and Pediatric naturopathic care. As well as being the Naturopath in residence at the Organic Market in Stirling for 17 years, Jo now works at HCO as the full-time Team Leader in Community Supports and brings a passion for community development and inclusion to her approach. Jo studied at the David Unaipon Centre of Indigenous Education and brings a cultural understanding of this subject to any role she works in.

Jo is a Bee-keeper in her spare time and has a small business with her partner developing products made from honey. Jo brings a commitment to quality service and is looking forward to the next chapter with HCO.

Photo coming soon graphic

Hayley
Westley

Team
Leader

More info

Hayley has been in the disability support sector for a number of years now. Working across a variety of different roles has allowed her to develop a broad knowledge base and become a well valued member of the team.

Prior to working in the disability sector, Hayley worked at the forefront of both the Tourism and Agriculture sectors across the Fleurieu Peninsula and rural Australia.

Hayley is committed to making sure each and every Client enjoys their time and has the opportunity to build and maintain skills. Hayley especially values building positive working relationships with the Clients, families and supports.

Photo coming soon graphic

Gemma
Cowpe

Team
Leader

More info

Gemma started her work in disability in 2001 back in the UK where she supported Clients with a variety of  complex needs. Gemma enjoyed the opportunity to support Clients make a positive impact in their lives. She then took a career break to focus on starting and raising her family. After raising her 2 daughters her family moved to Australia.

Once settled in Australia Gemma chose to concentrate on her passion and pursued work in the disability sector. She started working at Children’s Disability Services, specifically respite services, and pursued further studies where she had gained Level 4 in Disability Certificate.

Gemma’s passion for the role and also for supporting Clients naturally lead her to a Team Leader position where she had the opportunity to build and maintained relationships with her Client’s families.

Gemma take’s pride in empowering Clients with active support and assisting them to reach their goals and aspirations.

Sandy Langridge, Team Leader

Sandy
Langridge

Team
Leader

More info

Sandy comes to HCO from a diverse professional background that is spread across the Disability sectors in DES and Job Services, Vocational Education Training as a Trainer and Assessor and National VET Management, Learner Support Services Case Manager working with VET students aiming to reach educational and employment goals, and Career and Person-centered Counselling.

Sandy has transitioned from Individual Support Work in HCO’s Day Options Program to Team Leader in November 2020, and takes great pride and pleasure in providing strength based skills and motivation to people, that contribute to people making positive differences in their lives.

Sam Westley, Team Leader

Sam
Westley

Team
Leader

More info

Sam is passionate about supporting vulnerable people in the community while promoting citizenship and self-determination while ensuring service delivery is of a high quality. She commenced her journey in community services in child protection with a focus on supporting Indigenous children. From here, Sam completed studies including a Certificate IV in Community Services and Diploma in Disability.

She commenced with HCO in May 2017 as a Disability Support Worker. In her time as a DSW Sam has had the opportunity to work across a variety of HCO services. This has supported her to build positive working relationships with a range of Clients. She stepped into the Team Leader position in December 2020 overseeing both Short-Term Accommodation and Support Independent Living services.

Sam’s greatest pride and pleasure is genuinely connecting with the Client, their families and other representatives, and working in collaboration to make a positive difference in the Client lives which meets their needs and goals.

Jison Joy, Senior DSW

Jison
Joy

Team Leader
(Acting)

More info

Jison has been working with HCO since April 2019. Prior to working as a support worker, Jison worked for 5 years on board merchant ships as a Navigation and Safety Officer. After stepping down from the ships, he completed his studies in Disability Support in Adelaide and started working with people living with disabilities.

Jison’s four years of experience in the Disability sector has taught him a great deal about dealing with complex situations and has honed his ability to manage conflict and deal with demanding individuals. Jison is keen to unitize his passion for excellent Client support and providing the best possible experience to the residents of HCO Centennial Court.

Apart from his work, Jison loves going camping and 4wdriving with family and friends, and at home he loves watching the cricket and playing with his dog.

Tracey O'Dea, NDIS Business Consultant

Harjinder
Kaur

Team
Leader

More info

Harjinder has 12 years’ experience in the community services sector including community development, mental health and primarily disability.

She has held positions in direct support, project management and front line management and has focused on delivering quality services to all Clients that promotes them achieving their goals. Harjinder is also passionate about developing her teams to provide best practice approach to Client care.

Harjinder holds a Diploma of Disability, Diploma of Community Services, Diploma of Project Management, Diploma of Leadership and Management and has a background in High School Education Teaching.

Photo coming soon graphic

Sandy
Kaur

Senior
DSW

More info

Sandy is a Senior Disability Support Worker at Centennial Court. She have been working with HCO since March 2013 and enjoy supporting people who require special needs.

Sandy likes to treat other people with respect and expects the same in return. She is very proactive, enthusiastic, passionate, dedicated and always keen to help others.

In her spare time, Sandy likes to go out with my family and friends, watching her favourite TV shows and going out for walks early in the morning and especially enjoys her morning cup of tea before her family wakes up.

Alongside her work, Sandy is studying a ‘Bachelor of Physiotherapy” as well exploring skills and knowledge to promote people to live their best quality of life.

Tracey O'Dea, NDIS Business Consultant

Tracey
O’Dea

NDIS Business
Consultant

More info

Tracy comes to HCO with 27 years of experience in the Disability sector. After graduating with a Bachelor of Applied Science in Disability Studies Tracy has worked in a variety of roles from Support Worker, Manager Client Services, Customer Relationships Officer, Team Leader and more recently SIL Business Partner just to name a few.

Tracy strives to continue to learn and develop within the Disability sector, particularly focusing on continuing to learn, navigate and understand the NDIS.  More recently Tracy’s role has been supporting Clients and the family to understand NDIS requirements for Supported Independent Living. 

Tracy works closely with the team at HCO to review supports, funding and rosters of care to strive for continuous improvement to help our clients achieve their goals of living independently.

With a passion for the Disability sector alongside her lived experience Tracy strives to improve the lives of people with disability to live their best life.

Support Coordination

Robyn Moss, Senior Support Coordinator

Robyn
Moss

Senior
Support

More info

Robyn has worked in the disability sector for 34 years, she has extensive experience working in support worker and leadership roles including managing payroll and finance and fleet management services. Robyn’s years in the sector has given her opportunity to be involved in the development of policy and procedure, strategic planning, change management, membership on internal and external  committees, NDIS advisory role to interstate colleagues.

Robyn has worked in  metropolitan and regional SA supporting people living with disability transition to the NDIS and to explore opportunities in their local and extended communities.

Robyn is a strong advocate  for people living with disability to have self determination and  to live their best lives. “If they don’t give you a seat at the table, bring a folding chair” – Shirley Chisholm

Natasha Reeve, Support Coordinator

Natasha
Reeves

Support
Coordinator

More info

Natasha began working in the disability sector in 2015 while completing her Bachelor’s Degrees in Social Science (Human Services) and Psychological Science. During her time working as a Disability Support Worker, Natasha gained experience working in Accommodation, Day Options and Community Support.

Throughout her career in the disability sector, Natasha has specialized in working with people with an intellectual disability with some experience working with people with complex needs.

In 2019, Natasha began working as a Support Coordinator for HCO. Being new to this role has given Natasha a greater understanding of case management within the disability sector and is passionate to provide these services to her clients.

Natasha continues to work alongside people living with a disability and their families and encourages them to exercise choice and control in all aspects of their lives.

Corporate

Carol Hasson, Executive Assistant

Carol
Hasson

Executive
Assistance

More info

Carol has extensive experience as an EA and in Administration Support roles in various large and small to medium size businesses. Most recently as an EA with the National Disability Insurance Agency.

Kevin Arthur, Marketing Coordinator

Kevin
Arthur

Marketing
and Design

More info

Kevin has worked as a Graphic Designer for 20+ years and has experience with both digital and print media.

While working in Northern Territory for Batchelor Institute, Kevin started working in Marketing and over several years became the Institute’s Marketing Manager.

Kevin brings a wealth of knowledge and experience to HCO to futher develop and enhance HCO’s brand and profile.