HCO
Staff

Executive

Sue Horsnell, CEO

Sue
Horsnell

Chief Executive
Officer

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CEO since 2016, Sue has an extensive history of working in the disability sector both in the government and non-government sectors and has a strong commitment to ensuring that people with a disability and their families have access to quality services and opportunities.

Sue has significant experience in Client service delivery and organisational leadership. She has extensive knowledge and has built relationships within the disability and community services sectors. She has enjoyed  working with the Board, Clients, families, staff and the community ensuring HCO’s smooth transition to the National Disability Insurance Scheme and is now focussed on ensuring HCO’s continued focus on service quality and delivering on its mission.

Sue is a Justice of the Peace (JP) for the State of South Australia and is also a member of the National Disability Services (NDS) South Australian State Committee.

Renae Kovacevic, Manager Client Services

Renae
Kovacevic

Manager
Client Services

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Renae has extensive experience in leadership and Client service delivery management in community services. She has worked in the disability sector since 2017 and prior to this has worked in both the homelessness and mental health sectors. Further to, she holds a Double Bachelor’s in Social Work and Social Planning.

Renae is a passionate and driven leader who strives towards continuously improving business practices, and culture, to drive a high-quality service delivery. Her focus in on developing people to not only achieve their professional development goals but to also achieve Client outcomes. She is a strong advocate for people living with disability to have self-determination and to live a life the meets their aspirations.

Sarah Copson, Manager Quality, Safety and Risk

Sarah
Copson

Manager Quality
Safety and Risk

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Sarah has extensive background in the rail industry with expertise in the management of business activities and projects, ensuring delivery of key milestones and objective for service delivery, quality and safety in accordance with regulatory, legislative and corporate requirements.

Sarah’s qualifications and experience are specific to quality, audit and safety which will provide support to achieve improvement in business systems and processes and to achieve organisational objectives and service delivery outcomes of HCO.

Jodi Partridge, Manager People and Culture

Jodi
Partridge

Manager People
and Culture

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Jodi commenced with HCO in January 2013 employed as a Corporate Services Coordinator, undertaking the Payroll, Rostering and Finance functions for the organisation.

Fast forward 7 years, now Jodi oversees the HR, Rostering, Payroll and Administration teams as our Manager – People and Culture. Jodi has undertaken Leadership and Management Qualifications and recently completed her HR Management Qualifications.

Jodi has a strong understanding of HCO operations having experienced working within multiple teams during her tenure.

Tim Dawson, ICT and Systems Manager

Tim
Dawson

Manager IT
and Systems

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Tim commenced at HCO, as a Team Leader in Accommodation Support, in 2007, following a similar position with a large Disability Services Provider for the preceding three years. During this time he achieved qualifications in Disability Support.

During his time at HCO he continued his interest in Disability and Information Technology (IT), gaining further competence and qualification in Community Services Management and IT Systems and Networking.
This resulted in him, for several years undertaking a dual role at HCO, as a Coordinator with the Client Services Management Team and IT Support.

Due to his continued interest and skills in IT, he then undertook responsibility for IT and Marketing, which has now culminated in his current role.

Throughout his time in the sector Tim has maintained a strong commitment to people with disabilities enjoying full lives and outcomes, in accord with their choices and aspirations.

Niluka Samarakoon, CFO

Niluka
Samarakoon

Chief Financial
Officer

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Niluka joined HCO as a FC in January, 2017 and is a Chartered Practising Accountant (CPA) and a Chartered Institute of Management Accountant (CIMA) UK.
Niluka has 12+ years’ experience in Adelaide and four years overseas (UK and Sri Lanka) across diverse businesses, including energy, health, manufacturing, investment, shipping, freight forwarding, not-for-profit, facility services and councils. Niluka has over five years’ senior leadership experience in the not-for-profit sector.

She has extensive experience in overseeing all the functions of an organisation’s Finance and Accounting department and has excellent knowledge in AP, AR, treasury, fixed assets, banking and inventory.
Her expertise is in financial reporting, financial analysis, KPI reporting, financial planning, forecasting, budgets, cash management and implementing cost saving initiatives and process improvements.

Client Services Team

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Bryce
Gossink

Client Services
Lead

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Bryce has worked within the Community Services sector since 2014, moving from Child Protection to Disability Services. He has completed his studies at Flinders University, completing a Bachelors in Behavioral Science majoring in Disability and Developmental Education.

Bryce is passionate about supporting people living with disability to improve quality of life, achieve goals and seamlessly access the community to build social opportunities and networks.

He is excited to work with the Client Services Team to support and up-skill staff working with HCO. Bryce is passionate about ensuring a high quality of service delivery for Clients and their families, promoting continuity of care whilst ensuring Staff are working both towards the organization’s values and Client’s personal goals.

Tracey O'Dea, NDIS Business Consultant

Sheridan
O’Brien

Practice
Lead

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Sheridan is a social worker with a Masters of Social Work, a Post Graduate Certificate in Grief, Loss and Trauma Counselling and a Bachelor of Justice & Society. She is also trained in Dialectical Behaviour Therapy with an interest in mental health – in particular Borderline Personality Disorder and emotion regulation.

Sheridan has previous experience working in community mental health, Aboriginal health, behaviour change programs, disability services and youth justice and enjoys working collaboratively within teams to achieve positive Client outcomes.

Sheridan is Client-focused and is passionate about individuals having self-determination and support to make decisions that impact them. She feels strongly about the positive benefits that strong links with community have for people and is focused on ensuring that all individuals have the ability to live fulfilling and engaging lives.

Tracey O'Dea, NDIS Business Consultant

Tracey
O’Dea

Client Engagement
Lead

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Tracy comes to HCO with 27 years of experience in the Disability sector. After graduating with a Bachelor of Applied Science in Disability Studies Tracy has worked in a variety of roles from Support Worker, Manager Client Services, Customer Relationships Officer, Team Leader and more recently SIL Business Partner just to name a few.

Tracy strives to continue to learn and develop within the Disability sector, particularly focusing on continuing to learn, navigate and understand the NDIS.  More recently Tracy’s role has been supporting Clients and the family to understand NDIS requirements for Supported Independent Living. 

Tracy works closely with the team at HCO to review supports, funding and rosters of care to strive for continuous improvement to help our clients achieve their goals of living independently.

With a passion for the Disability sector alongside her lived experience Tracy strives to improve the lives of people with disability to live their best life.

Anna Los, Community Access Coordinator

Anna
Los

Coordinator

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Advocating for disadvantaged and vulnerable people steered Anna away from a career in fashion illustration, design and production and business operations. By 1996 Anna was working and studying in areas of Women’s issues, counselling, domestic violence, suicide prevention, mental health, management, training and assessment, and providing services for people with disability.

Anna came to HCO in 2004 to lead the Australian pilot group of the unique and progressive Neighbourhood Links program whilst studying towards a Bachelor of Social Science at UNISA. During this time Anna has worked across many of the services offered by HCO acquiring a broad knowledge and experience of the organization. Implementing the values of HCO and helping to bring joy and creativity into every day has made for a meaningful and authentic work life.

Jo Millard

Jo
Millard

Team Leader
Community Support

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Jo started at HCO in 2018 as a Community Support DSW. Jo has lived in the Adelaide Hills for 35 years and has been involved in various event organization and cultural development projects in that time. Jo has a Diploma of Applied Science and Certificate III in Woman Studies and Disability.

Jo spent her early career being involved in the home birth movement and had a private practice majoring in Obstetric and Pediatric naturopathic care. As well as being the Naturopath in residence at the Organic Market in Stirling for 17 years, Jo now works at HCO as the full-time Team Leader in Community Supports and brings a passion for community development and inclusion to her approach. Jo studied at the David Unaipon Centre of Indigenous Education and brings a cultural understanding of this subject to any role she works in.

Jo is a Bee-keeper in her spare time and has a small business with her partner developing products made from honey. Jo brings a commitment to quality service and is looking forward to the next chapter with HCO.

Baljit Singh, Team Leader

Baljit
Singh

Team
Leader

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Baljit joined HCO in January 2016. Prior to working with HCO, Baljit worked for two years in Western Australia as a DSW. While working with HCO he earned the opportunity to fill an acting Senior Disability Support Worker role in 2017. Baljit was promoted to the current Team leader role in June 2018, and has recently completed a Leadership and Management course.

He enjoys his role and responsibilities as a Team leader and especially loves supporting people with disabilities.
‘I believe in gratitude. Every day I find something to be thankful for.’

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Hayley
Westley

Team
Leader

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Hayley has been in the disability support sector for a number of years now. Working across a variety of different roles has allowed her to develop a broad knowledge base and become a well valued member of the team.

Prior to working in the disability sector, Hayley worked at the forefront of both the Tourism and Agriculture sectors across the Fleurieu Peninsula and rural Australia.

Hayley is committed to making sure each and every Client enjoys their time and has the opportunity to build and maintain skills. Hayley especially values building positive working relationships with the Clients, families and supports.

Alison Barnett, Team Leader

Alison
Barnett

Team
Leader

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Alison has worked in the Disability NGO Sector for 20 years as Support Worker and Team leader (Murray Bridge and Mount Barker) Alison has a Diploma of Community Services Management.

Alison’s working history has included DSW role for 6 years, Team Leader 10 years (for 2 NGOs), started at HCO as a DSW in April 2019, then in March 2021 become one of two Emergency Assistance Officers at Senior Support Worker level and is now working again in the Team Leader role at HCO.

Alison believes that everyday is an opportunity to encourage, support and thankful. She loves the daily variation that working in the Disability sector brings to all.

Milan Vandermissen, Team Leader

Milan
Vandersmissen

Team
Leader

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Milan has been working with HCO since July 2019. Originally from Belgium, Milan has a background in mental health and a degree in psychology. He initially stepped into the role as Short-Term Accommodation Team Leader and now fills the Team Leader role across the SIL services, providing support and leadership to Staff and Clients, to ensure a high quality service is delivered.

Milan’s passions lie in supporting the more vulnerable in our community to achieve positive outcomes and to set and accomplish goals, leading to a more enriched life.

Sam Westley, Team Leader

Sam
Westley

Team
Leader

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Sam is passionate about supporting vulnerable people in the community while promoting citizenship and self-determination while ensuring service delivery is of a high quality. She commenced her journey in community services in child protection with a focus on supporting Indigenous children. From here, Sam completed studies including a Certificate IV in Community Services and Diploma in Disability.

She commenced with HCO in May 2017 as a Disability Support Worker. In her time as a DSW Sam has had the opportunity to work across a variety of HCO services. This has supported her to build positive working relationships with a range of Clients. She stepped into the Team Leader position in December 2020 overseeing both Short-Term Accommodation and Support Independent Living services.

Sam’s greatest pride and pleasure is genuinely connecting with the Client, their families and other representatives, and working in collaboration to make a positive difference in the Client lives which meets their needs and goals.

Harjinder Kaur, Team Leader

Harjinder
Kaur

Team
Leader

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Harjinder has 12 years’ experience in the community services sector including community development, mental health and primarily disability.

She has held positions in direct support, project management and front line management and has focused on delivering quality services to all Clients that promotes them achieving their goals. Harjinder is also passionate about developing her teams to provide best practice approach to Client care.

Harjinder holds a Diploma of Disability, Diploma of Community Services, Diploma of Project Management, Diploma of Leadership and Management and has a background in High School Education Teaching.

Harjinder Kaur, Team Leader

Amy
Di Donna

Team
Leader

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Amy has started her working carer in community services working in child protection. She has supported Indigenous Youth who are under the guardianship of the minister in residential services prior to transitioning to the disability sector. Amy is passionate about supporting individuals to access services to support their needs and prevent individuals from falling through the gaps.

She has completed a Certificate IV in Mental Health and Alcohol and Other Drugs and is currently undertaking further studies in Psychology and Criminology. Amy is heavily involved in volunteering in her local community including when she lived in Ceduna, Coober Pedy, Alice Springs, and Nullarbor (Cook). In her spare time, she rescues and rehabilitates animals and wildlife to support them to returned to their natural homes when they are fit and ready.

Jison Joy, Senior DSW

Mercy
Egbunah

Team
Leader

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Mercy started as a personal care worker in the aged care sector. She has years of experience providing direct supports to Clients with BOC, special needs, and forensic history.

Mercy has led, mentored, and coached team members to provide individualised quality support to Clients to promote their independence.

Mercy is focused on working with team members to develop their problem-solving skills, mentor them to provide quality service to clients and promote choice and control.

Mercy holds in Diploma in community services, a Bachelor in Accounting and Master in Strategic Supply Chain Management.

Mercy has several years of experience working as a purchasing and supply chain person with different International Non-Governmental Organizations prior to joining the disability sector.

Jison Joy, Senior DSW

Jison
Joy

Senior
DSW

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Jison has been working with HCO since April 2019. Prior to working as a support worker, Jison worked for 5 years on board merchant ships as a Navigation and Safety Officer. After stepping down from the ships, he completed his studies in Disability Support in Adelaide and started working with people living with disabilities.

Jison’s four years of experience in the Disability sector has taught him a great deal about dealing with complex situations and has honed his ability to manage conflict. Jison is keen to unitize his passion for excellent Client support and providing the best possible experience to the residents of HCO Centennial Court.

Apart from his work, Jison loves going camping and 4wdriving with family and friends, and at home he loves watching the cricket and playing with his dog.

Jison Joy, Senior DSW

Manish
Sharma

Senior
DSW

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Manish has been working with HCO since 2012 as a Senior Support Worker. He enjoys supporting team members and Residents with his best approach. Manish feels welcomed by the Residents and has huge respect for them, “they have allowed me to be a part of their life.”

Manish is the kind of person would like to fully commit to all goals and never leave room for failure. He is proud to be able to make a difference in the Residents lives. He respect others values and beliefs and encourages others to do the same.

Manish has completed studies in Diploma of Business and Management , Diploma in Community Welfare Work and a Bachelor of Science. He has gained many skills and extensive knowledge with his education in many different areas.

“One random act of kindness will make this world a better place”

Shaun

Shaun
Counihan

Senior
DSW

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Shaun has worked at HCO since August 2017 and is passionate about making connections with the people he works with.

Shaun has been a member of the Adelaide Hills community his whole life. Throughout his time at HCO he has gained experience in all facets of our programs, predominantly within SILS and Community Support.

Shaun prides himself on creating an atmosphere where Clients are able to achieve their goals, and have fun while doing so.

Manjinder

Raj
Singh

Emergency
Assistance
Officer

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Sukhraj (Raj) came to HCO in 2019 with a Diploma of Community Welfare and recently completed an Advance Diploma in Management and Leadership and Management training. 

Raj started his journey with HCO working as a DSW. “I enjoy providing direct support to people with disabilities and learning about their individual needs”. 

In Jan 2022 Raj took up the opportunity to join the Emergency Assistance team. The EA Officer role requires knowledge of operations across all HCO services. “I strive to continue to learn and develop skills within the Disability sector with a particular focus on leadership.  In my spare time I love to play cricket and keep myself fit and healthy. I really enjoy any work involved with helping people with disabilities live their best life.”

Kashish Goyal, EA

Kashish
Goyal

Emergency
Assistance
Officer

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Kashish recently graduated from Federation University with a bachelor’s degree in Information Technology.

Kashish is passionate about assisting people living with disability to improve their quality of life and to help them achieve their goals, she started working with HCO in 2022 as a Disability Support Worker.

Kashish quickly progressed to the Emergency Assistance (EA) and ICT support officer roles through her devotion and skills, she is always enthusiastic about her work…learning and growing in the disability sector.

Kashish enjoys her work and responsibilities and takes great pride in assisting the Clients at HCO.

Manjinder

Manjinder
Katoch

Emergency
Assistance
Officer

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Manjinder came to work with HCO in November 2015 with a background in customer service and sales.

Manjinder has a master’s degree in Information Systems, Certificate 3 in Individual support and currently studying Diploma of Community Services. 

“I was elected as a Health and Safety representative at Centennial Court in September 2021, I’m good at listening to my fellow staff members and Clients. In December 2021 I took on the role of Emergency Assistance Officer which has given me the opportunity to problem solve in emergency situations, working across HCO’s entire range of services.

Keeping cool, even while working under pressure is something I enjoy, moreover it encourages me to excel and achieve. I love motivating people around me and have a genuine desire to help.”

Support Coordination

Robyn Moss, Senior Support Coordinator

Robyn
Moss

Senior
Support

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Robyn has worked in the disability sector for 34 years, she has extensive experience working in support worker and leadership roles including managing payroll and finance and fleet management services. Robyn’s years in the sector has given her opportunity to be involved in the development of policy and procedure, strategic planning, change management, membership on internal and external  committees, NDIS advisory role to interstate colleagues.

Robyn has worked in  metropolitan and regional SA supporting people living with disability transition to the NDIS and to explore opportunities in their local and extended communities.

Robyn is a strong advocate  for people living with disability to have self determination and  to live their best lives. “If they don’t give you a seat at the table, bring a folding chair” – Shirley Chisholm

Corporate

Carol Hasson, Executive Assistant

Emma
Farnam

Executive
Assistance

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Emma has a background in administrative, public relations and project work in the education and healthcare sectors and comes to HCO from St Ann’s Residential College where she was Project Manager. She has a Bachelor of Nutritional Medicine and ran her own practice in the Adelaide Hills for some years.

Emma is passionate about working with organisations that advocate for and support individuals and communities to recognise their abilities and achieve their goals.

Kevin Arthur, Marketing Coordinator

Kevin
Arthur

Marketing
and Design

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Kevin has worked as a Graphic Designer for 20+ years and has experience with both digital and print media.

While working in Northern Territory for Batchelor Institute, Kevin started working in Marketing and over several years became the Institute’s Marketing Manager.

Kevin brings a wealth of knowledge and experience to HCO to futher develop and enhance HCO’s brand and profile.